Management
For some useful tips on How to Pass the management viva then follow this link.
On this page you will find a lot of in tray exercises and some useful resources that you can refer to when you prepare your answers.
Use these General Tips when approaching common topics in the Management Viva.
In-trays exercises
Your in-tray may include the following items:
- A profile of your department
- A diary for the day
- Meeting email/agenda item
- Job advert (internal/external)
- Email/note from colleagues or other departments
- Flyer - courses/equipment
- Email/note relating to patient safety incident (usually very important)
- Email/note relating to under performing/struggling doctor/staff member
Remember, when you start the viva:
- Patient safety is paramount
- Read fast
- Prioritise your day
- Find links between items and with the diary
- Comment on all pieces of information
- Delegate tasks where possible and assume that nothing is trivial enough to go in the bin
- Patient safety is paramount!!!!
Background information and advice for FFAEM management
Example Management In-Tray 1
Example Management In-Tray 2
In-tray exams
FCEM Management exam Nov 06 and mark sheet and suggested answers
In-tray examples
Child Died
Diary for the day
DSH patient
Florence Stroud
Gary Gee
George Drumm
Guide Dog Walkers
Jeremy Newton
Kaybe Aire
MEMO
New Workers
Paul Wellington Roger SpR
Peter Binns
POLICE-Miss Ashbury
Potential case of Avian Flu
Ruth Andrews
Sharon Masham
Tim Newton
Valerie Malton
A Heathstock
James SPR
Consultant PICU
Useful resources for the management exam
Here are some useful resources. You can also look at the Consultant Interview page for more management related topics.
Clinical Incidents
GMC - Raising and acting on concerns about patient safety (Jan 12)
Incident Reporting: example of protocol for PAT
Complaints
Complaints Procedure for England: Introduction, Local resolution, Writing a response, & The Ombudsman
Complaints Procedure for Scotland
Complaints Procedure for Wales
A Quick Guide to Customer Care & full
DOH: Dealing with Serious Complaints
Under performing Doctors
GMC Documents
Duties of a Doctor
Good Medical Practice NEW 2013
Disciplinary Procedures
Sick Doctors
A guide for health professionals on how to report a doctor to the GMC
NCAS (link): How to conduct a local performance investigation
NCAS (link): Handling health concerns and pdf
NCAS (link): Handling concerns about behaviour and conduct and pdf
Confidentiality and Consent
CEM Guidance on Consent, Capacity and Restraint
Reference guide to consent for examination or treatment DoH
Consent: 12 key points from DOH
GMC: Consent: patients and doctors making decisions together
Other
The Consultant Contract and Job Planning for Emergency Medicine Consultants
CEM The Role of the Consultant on Call
CEM 2011 - Clinical Quality Indicators Implementation
Police in the Emergency Department
The Road Traffic Act 1988 and the ED
BMA Ethics - Blood taking from drivers
Packers Pushers & Stuffers. A Review for managing patients with concealed drugs in UK
BMA & FFLM Guidance on Intimate searches
DVLA Medical Advice and summary
Finance Guide for Hospital Doctors
Leaving Against Advice Guideline (PAT) and Example of Form
Personal Beliefs and Medical Practice
